Support for our products

  PREMIUM Inks

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Do you have questions about our products, delivery times or are there problems with our products? Contact us using the contact form below.
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We will answer your request as soon as possible.

                 

We can best be reached by email.
You can send us a message via our contact form. We usually answer e-mails several times a day. 

                 

Phone: +49-(0)4931-9833726
Our phone is only sporadically staffed. Please write an email; these are checked and responded to several times a day.

                     

You may have something to complain about.
If you have a technical problem, please provide detailed information about the problem. Important information is e.g.:

 - The printer model
 - Which color channel is affected?
 - What does the nozzle check pattern look like?
 - What is the error message from the printer? (exact wording)

Take a look at our info area and our FAQ! Some problems can be solved by themselves.