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You can send us a message via our contact form. We usually answer e-mails several times a day.Â
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Our phone is only sporadically staffed. Please write an email; these are checked and responded to several times a day.
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If you have a technical problem, please provide detailed information about the problem. Important information is e.g.:
 - The printer model
 - Which color channel is affected?
 - What does the nozzle check pattern look like?
 - What is the error message from the printer? (exact wording)
Take a look at our info area and our FAQ! Some problems can be solved by themselves.